We have been in business longer than most bachelorette party online companies and have a lot of people re-ordering from us since we take great care in making sure your package is discretely box, carefully packaged and arrives on time! We have everything in stock at all times unlike many of the other sites out there. BachelorettePartyFun.com uses UPS for all orders (except we use US Mail for our brave Military Personnel serving at APO's and FPO's - Thanks to all of you troops!!!).

Please make sure that the address you give us is your "physical" delivery address for UPS since we cannot ship to PO Boxes. You can ship it to your place of work since we ship in brown/generic boxes that have no "adult" markings. We take great pride in making sure your order is packaged with care and confidentiality, always using the finest packaging material and double-checking orders!

***We NEVER disclose your information/personal data to third parties***

We ship your order discretely by using our corporate packaging name, I-Volution, Inc on all shipments! At the current time, you can choose how you would like us to ship your package:

• UPS Ground: (taking 2 days in CA, 2-3 days West Coast, 4-5 days Midwest and 6-8 days for East Coast (NY,FL, etc.)
• UPS 3-Day Select: (takes 3 full days from when UPS picks up your order from us, not including Sat and Sun) For example, if we ship your order on a Monday, UPS starts tracking on Tues and deliver will be on Thursday)
• UPS 2-Day: (takes 2 full days from when UPS picks up your order from us, not including Sat and Sun) For example, if we ship your order on a Monday, UPS starts tracking on Tues and deliver will be on Wed)
• UPS Next Day Air: Delivery of your order will be the next business day, excluding Saturday & Sunday
• UPS Standard - Canada
• UPS Worldwide Expedited - Canada

IMPORTANT - UPS does not count the day your order is shipped out (if the order is received after 4:30pm EST or 1:30pm PST - count that as the next business day) and does not count weekends or Holidays in shipping delivery or transit days.

UPS Does not have normal deliveries on Saturdays, although we can arrange special Next Day Air Saturday deliveries. To calculate a Saturday delivery amount - choose UPS Next Day Air and then figure we will add $17.00 which will make sure your package will be there on Saturday.

We usually process your order within the hour we receive them during normal business hours (Monday - Friday 9am-5pm Pacific Time) and from the time your transaction is approved (weekends excluded). Our secure shopping cart automatically calculates the shipping rates based on the weight of your package. In addition, you will never be charged any sales tax (California excluded). If you are in a bind and need the items immediately, please call (818) 718-1104 or email us at Orders@bachelorettepartyfun.com and we will see what we will always do our best!

We always suggest having packages delivered to a Residence or Business where there is someone there to receive it. Deliveries to apartments or certain residences might not be left. If the package can be delivered to a business - again, we ship discretely, so no one would ever know what is inside, unless it was opened as we always use our Corporate name on the return address - I-Volution, Inc.

Please Make sure that ALL information on the Shipping Address is correct! Any packages, once sent, that need alterations in shipping address will unfortunately incur an additional $7 on UPS Ground orders and $12 on 3 Day, 2nd Day Air, or Next Day Air (provided that corrections can be made). If an incorrect address is accidentally given, and the package is refused or returned, we will refund the cost of the items (less the restocking fee); however we will have to charge for the shipping.

Canadian Shipments - We offer two shipping type options to Canada, UPS Standard which usually takes from 7 - 10 business days to arrive. UPS Standard is subject to Canadian Customs and Bondin - (Taxes and Brokerage Fees), which can be due at the time the order is delivered. We, unfortunately, do not know the exact fees, we have found that they vary depending on the item, bonding agent, size and dollar value of the order. UPS Worldwide Expedited - is normally 2-3 business days - for this shipment type, UPS has its own customs and bonding agents who process these packages quickly to get to the destination. Shipments to businesses are usually delivered earlier than to residences.

All packages are shipped in a Plain Box - addressed from I-Volution, Inc. for your privacy. We appreciate you ordering from www.bachelorettepartyfun.com and we are confident our gifts will contribute to the fun of your party!

Any further questions about Shipping can be directed to Orders@BachelorettePartyFun.com For further information about our website click here for our frequently asked questions page.

To thank you for ordering with us, we will give you a gift for every purchase! The gift(s) include(s) the following item(s):

We only ship in the United States at the current time. If you are outside of the US and wish to receive Bachelorette items, visit our partner at: http://www.hensandstags.co.uk. If you have any other questions regarding shipping, feel free to email us (orders@bachelorettepartyfun.com), or call us at 818-718-1104 and we will reply to your inquiry within 24 hours.

If you need to return an item, we will gladly exchange or refund your purchase price of the products (excluding shipping charges) (less a 15% processing fee charge - to cover bank charges and processing fees on returned items) as long as the following requirements are met:

1. Please notify us by email or call us (818) 718-1104 as soon as possible, explaining which item and why it needs to be returned. You will receive a "RMA" return number with 24-48 hours (business days) and authorization to accompany the return.
    
2. The product is returned within 30 days of purchase with a copy of the receipt enclosed in the box.
    
3. The product is in its Original Packaging and Unused.
4. No food related products are eligible for return!!!!
    
5. Adult and Electronic Items (inc. Massagers and Vibes), Costumes and Shirts, and dolls are exchangeable only, No Returns.
   Please return the item(s) via US Postal Service ground mail (it will be the least expensive and the only carrier to deliver to PO Boxes). Once we receive the item(s) we will issue a credit and notify you by email.

** On any returns that have not been authorized with an RMA number or past the 30 day can be denied credit and if credit is issued (at our discretion, will be subject to a 20% restocking charge!!!! We also reserve the right to add a 20% restocking charge on any single item purchased and returned of 6 or more of the same item. **

**Orders of all Adult Electronic Toys (Massagers & Vibes), Costumes and defective food items may ONLY be Exchanged**

Please let us know if you have any further questions about our return policy. We are here to add enjoyment to your party experience. If you have any further questions regarding returns, please email us at orders@bachelorettepartyfun.com or call us and we will get back to you within 24 hours (Mon-Fri).

Our returns mailing address is as follows:

*Orders of sexy costumes may only be exchanged.

One of the most important aspects of our site is providing a place that you feel is safe and secure. We take all the right precautions to make sure the information you give us is never compromised. We can guarantee this by:

a.. Using a secure server that protects/encrypts your confidential information
b.. Having certification through a reputable security company (Thawte).
c.. Only owners of the company being able to access your information through security passwords.
d.. Never sharing any of your information with third parties*.
e.. Shipping out your order with a discreet label that states our corporate name (I-VOLUTION, INC) in a generic box.

The only information we ever collect is the essentials to ordering:

a.. Name
b.. Address of Credit Card Holder (and shipping address if different than holder)
c.. Phone Number
d.. Credit Card Information
e.. Email Address

If you wish to make any changes to your order, please call us immediately since we send out your package within 24 hours. You can call us at 818-718-1104. We will ask you to verify your personal information for security purposes before making any changes to your order.

I-Volution, Inc takes the privacy guidelines of protecting children under the age of 18 very important! This is why we include a warning for those under 18 to leave our site and never advertise or market on any site that attracts an under 18 demographic. If you have any questions or concerns, please contact us.